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Frequently asked questions

We have collected the most frequently asked questions to give you quick and clear answers about our services. If you do not find what you are looking for or need more information, please do not hesitate to contact us-our team is here to help!

We do not share the owner’s contact information with guests, but our contacts are always available, 24/7.

No, we take care of all the paperwork related to renting your housing

As an owner, you will have access to a dedicated personal area on the platform where reservations are visible

The amounts received in the account are net and spendable because with our management we act as a tax withholding agent, we pay the dry coupon and tourist tax on behalf of our owners through the automation of our software.

The owner receives payment by transfer on the 15th of the month following the guests’ check-out in your accommodation